Knowledge Organization

The employees in our logistics knowledge organization make all the difference. That is why we invest more than 3 percent of our total wage bill in education and training. In our pursuit of operational excellence and continuous improvement according to the Lean Six Sigma method, the focus is on continuous learning. Stimulating a growth mindset is essential in this. For example, Oldenburger|Fritom organizes several personal leadership trainings a year. In doing so, Oldenburger|Fritom has asked employees of various departments to fulfill the role of a culture carrier. At the same time, we work closely with regional educational institutions to share knowledge and to get to know our colleagues of tomorrow.

Continuous learning in our knowledge organization

Oldenburger|Fritom follows the continuous improvement principles while pursuing operational excellence. We are constantly working on improving, optimizing and innovating our services sustainably for optimal customer satisfaction. Together we create added value and we focus on what is really important to you as our customer. Our committed employees are the key to success in this. That is precisely why Oldenburger|Fritom has made investing in human capital a core value, with our focus on continuous learning.

Lean Six Sigma and ISO 13053-1

The Lean Six Sigma method is the common theme throughout the business operation of Oldenburger|Fritom. That is why Oldenburger|Fritom is certified according to ISO 13053-1. This is an international standard in which the DMAIC model is central:

Define
Measure
Analyze
Improve
Control

The standard clarifies the training and competences of the various roles our employees fulfill in projects. Mastering this method is a combination of theory and its application in our day-to-day business operations.

Six Sigma roles in the organization of Oldenburger|Fritom Logistic Solutions.

ASQ certified

Every employee within our organization follows a Lean Six Sigma training. Our in-house expert is Master Black Belt and certified according to the American Society for Quality (ASQ). This is a leading organization that has, among other things, set international standards for Lean Six Sigma training. Based on this, our Master Black Belt provides internal training for White Belt up to and including Green Belt. The Black Belt and Master Black Belt training courses are followed externally.

The knowledge organization of Oldenburger|Fritom is formed by different degrees and the associated belt certification:

Master Black Belt
Black Belt
Green Belt
Orange Belt
Yellow Belt
White Belt

Our employees have the logistics expertise when it comes to transportation, warehousing and supply chain management. In addition, our supply chain engineers can analyze each and every detail desired of your logistics processes. They ensure an optimal and complete supply chain by professionally integrating all the successive chains.

Growth mindset vs fixed mindset

We create the right balance between personal development and collective ambition by organizing several training sessions in personal leadership a year. During these training sessions our employees become more aware of their mindset by gaining insight on how the brain works. We stimulate the growth mindset in our company. The training sessions are focused on:

Customer focus
Communication
Organizational commitment
Being open to change

Oldenburger|Fritom organizes training sessions in personal leadership in Veendam and stimulates the growth mindset.

All employees of Oldenburger|Fritom fulfill the role of a culture carrier.

Culture carriers

The transition to a growth mindset culture does not happen by itself. All our employees fulfill the role of a culture carrier in this regard. Examples of central questions are:

Where do we come from and what is our goal?
What are my opportunities and what are the challenges?
How can I encourage and support others?

In addition to the personal leadership trainings, it is also important to regularly speak about our growth mindset culture in the workplace. That is why we have asked several employees to take on the role of a culture carrier in their department. In this way, we contribute together to our continuous improvement targets and innovative solutions.

Sharing knowledge

Oldenburger|Fritom profiles itself emphatically as a logistics knowledge organization. We work closely together with regional educational institutions. Based on our focus on continuous learning, various colleagues follow a training at these educational institutions in addition to their work. Furthermore, our partnership with these educational institutions is aimed at exchanging knowledge. For example, we regularly organize company visits for students and we also regularly provide guest lectures. We also offer students from various logistics courses the opportunity to do an internship with us. In this way, Oldenburger|Fritom gets to know its colleagues of tomorrow at an early stage. Something that is much appreciated by both sides.