Your e-commerce and e-fulfillment processes are in reliable hands with Oldenburger|Fritom. We take your logistic needs as a starting point to design a dedicated online shop, characterized by our high-quality standards and advanced IT-infrastructure. This allows us to offer the best possible customized logistic solution for your B2B or B2C business.
E-commerce fulfillment starts with the inbound process of your products. We receive and register them immediately in our Warehouse Management System (WMS). After which your products are stored physically under optimal circumstances. The moment we receive an order, we immediately start the picking- and packaging process. This often happens in our designated area for value added services.
We package the orders of your online store in quality boxes which we label. When preferred, we can add brochures or other documentation. If customer orders are ready, they are marked as ready for shipment. We use direct interfaces with all parcel carriers, giving your customers access to their order status.
When outsourcing your online store to us, you will always have access to all data. Oldenburger|Fritom differentiates itself by offering you e-fulfillment 2.0 solutions. Thanks to our business analysis tools you have more insight in the number of (non-fulfilled) orders per day or per week. The same goes for our inventory stats and the average number of order lines per order. Our business analysis tool also offers you online insights in:
In other words, everything you need to know to adjust or carry out your business strategy.
Even if multiple warehouses are part of your logistic supply chain, the management happens within our WMS. If you, for instance, keep stock in both your physical shop(s) and also for your B2B or B2C online shop. This way customer orders can be fulfilled even if there is no stock left at one of the locations.
In addition, returns management is a vital part of these processes. We take care of this the in the most efficient way: you can indicate the required steps to be taken per product or per customer. We offer you our logistic expertise, saving you time and money.